conflicts is incorrectly written and it should be written as "conflict" being its meaning:
conflicts = conflictoEl conflict is a situation in which two or more individuals with opposing interests come into confrontation, opposition or undertake mutually antagonistic actions, aiming to neutralize, damage or eliminate the rival party, even when such confrontation is verbal, to achieve the objectives that led to this confrontation. By their condition often extreme or by the less confrontational in relation to goals considered important or even urgency ( values, status, power, 41 scarce resources; the conflict creates problems, both directly involved, and others.
